Privacy Policy

1. Information We Collect

At AgriFix Tractor Repair, we collect information that you provide directly to us when using our services or contacting us. This may include:

• Personal Information: Name, email address, phone number, and mailing address
• Equipment Information: Tractor make, model, year, and serial number
• Service Records: Details of repairs, maintenance history, and service preferences
• Payment Information: Billing address and payment method details (processed securely through third-party payment processors)
• Communications: Messages submitted through our contact form or via email

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our repair and maintenance services
• To process and complete transactions and send related information
• To communicate with you about services, appointments, and promotions
• To respond to your comments, questions, and service requests
• To send you technical notices, updates, and support messages
• To comply with legal obligations and protect our rights

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party companies that assist us in operating our business (payment processing, parts ordering)
• Legal Requirements: When required by law, regulation, or legal process
• Business Transfers: In connection with a merger, acquisition, or sale of business assets
• Consent: With your explicit consent for any other purpose

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. Service records may be retained for up to 7 years for warranty and legal compliance purposes. You may request deletion of your personal data at any time by contacting us.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Opt-Out: Opt out of marketing communications at any time
• Portability: Request a portable copy of your data

To exercise any of these rights, please contact us using the information provided below.

7. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience. These are used for essential website functionality and do not track you across other websites. You can control cookie settings through your browser preferences.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete that information promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website with an updated revision date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

AgriFix Tractor Repair
123 Harvest Road, Heartland County, IA 50321
Phone: +1 (555) 547-5455
Email: query@professionaltractorrepair.com